Direct wholesale ordering policy
For in-stock products ordered through The Talavera Hub’s direct wholesale checkout.
Pricing & minimums
Current wholesale prices are shown in the wholesale catalog. Orders require $150 USD in qualifying merchandise and five eligible pieces (excluding glassware and sets), before shipping and tax. Additional discount codes do not apply.
Items marked regular pricing can join your order at their current retail price. They do not count toward wholesale minimums or free-shipping thresholds.
Choose the available options and quantities shown in the wholesale catalog. Glassware and sets count toward the merchandise minimum, but not the five eligible pieces. Other regular-price items do not count toward either minimum.
Eligible products
Standard wholesale pricing covers eligible Talavera, Alebrije and Guerrero pieces. Glassware and sets receive special pricing and count toward the merchandise minimum only. Fountains, bird baths, personalized paper towel holders and other excluded products retain regular pricing. Imported and Collective products are not included.
Shipping (USD)
AZ, CA, NV & UT: $40 shipping below $500; free shipping at $500 or more.
Some ZIP codes outside AZ, CA, NV and UT also qualify for $40 shipping below $500 and free shipping at $500 or more when confirmed by the ZIP-code estimator. Enter your delivery ZIP code in the wholesale cart to check whether the lower-rate schedule applies, and review the confirmed shipping charge before payment.
Default rates for other contiguous U.S. states & DC: $55 below $350; $75 from $350 to $649.99; free shipping at $650 or more.
Thresholds count qualifying merchandise after discounts, including specially priced glassware and sets, before shipping and tax. Regular-price excluded products do not unlock these thresholds. Rates cover the contiguous U.S. and Washington, DC. Contact us for other destinations.
Stock & timing
Order quantities are limited to verified stock. Prices and availability are checked again before checkout. Building an order does not reserve inventory.
Any scheduled dispatch date is an estimate; carrier transit time is additional. Custom quantities and made-to-order requests need a separate quote and lead time.
Handmade variation
Colors, patterns and small size differences are part of handmade work. Designs are selected at random unless we confirm a specific selection with you before ordering.
Returns, damage & order help
Returns of regular wholesale catalog items
For ordinary catalog items purchased at wholesale pricing through our direct checkout, request a return within 14 days after delivery. Contact support@thetalaverahub.com with your order number and the items you want to return before shipping anything back.
Returned items must reach us undamaged. Customers pay return shipping. A 15% restocking fee is deducted from the amount actually paid for the returned merchandise after discounts. Pack the items securely and follow the return instructions we provide. Regular-price additions retain their posted retail return terms.
Damaged items
Inspect your order on arrival and contact us promptly, preferably within 7 days after delivery, with your order number, photos of the affected items and packaging, and whether you prefer a refund or replacement. We will review the claim and choose whether to refund or replace the affected item.
If we choose a refund, it is based on the amount actually paid for the affected item after discounts. The 15% restocking fee does not apply to damage claims. No percentage-based damage allowance applies. These terms do not limit rights that apply by law.
Custom and made-to-order requests are quoted separately and remain final sale for change-of-mind returns. Read our custom quoted order terms.
