Safe Shipping for Talavera Pottery and Handblown Mexican Glassware

Processing Time

Our standard processing time for most orders is 3–7 business days. Because many of our items are handcrafted in Mexico and shipped to our U.S. facility once per week, this window allows us to prepare, inspect, and package your order with care.

If an item requires additional production time or is running behind schedule, we will contact you using the email provided at checkout. If you feel your order is taking longer than expected, please reach out — we are always happy to provide an update.

Shipping Within the United States

We proudly offer Free Standard Shipping within the U.S.
Transit times vary based on your location, but most orders arrive within the carrier’s normal delivery window once they leave our U.S. facility.

If you need a faster shipping service or would like a quote for upgraded shipping, please contact us before placing your order and we will be glad to assist.

International Shipping

We ship worldwide! Please note that all international customers are responsible for any import taxes, VAT, customs duties, and handling fees required by their country.

Transit times for international orders vary depending on destination and customs processing. If you would like a shipping quote or prefer a specific carrier/service, feel free to contact us prior to placing your order.

Custom & Bulk Orders

Custom or bulk orders may require additional time based on production schedules. Delivery timelines will be discussed and agreed upon between you and our team before shipping. We work closely with you to ensure the most suitable shipping plan.

Shipping Overages (International Only)

When multiple items are purchased, we do our best to combine packages when possible to reduce waste and minimize shipping costs. If you are an international customer and believe you were overcharged for shipping, you may contact us within 7 days of delivery to request a review. Any applicable overages will be refunded.

Need Help?

If you have any concerns about your order’s delivery status, delays, or shipping method, please contact us with your order number. Our team will gladly assist you promptly.